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More than ever, people are consuming content via social media—a platform where you have to quickly stand out if you…
Remember last month when conspiracy theorists insisted John Fetterman, the U.S. senator from Pennsylvania, had been secretly replaced by a…
Industry buzzwords reflect the shifting business landscapes in which they evolve, but sometimes these terms overstay their welcome. Phrases that…
Cofounder and CEO of PissedConsumer, a review platform that helps consumers be heard and brands improve their customer service processes.…
Earnings season has officially kicked off, with Big Tech headlining a busy week next week: Microsoft and Google report on…
A fascinating shift is occurring in consumer behavior, with recent studies showing that feeling an emotional connection with a business…
Joseph is the CEO of SnapAds, which helps local businesses find, keep and reward customers. Marketing is often misunderstood as…
An team of astronomers have found a blast of cosmic radio waves lasting less than a millisecond about eight billion…
This is the published version of Forbes’ CIO newsletter, which offers the latest news for chief innovation officers and other…
Joe Santana is an advisor, author, speaker and CEO of Joseph Santana, LLC. He helps companies prepare for a diverse…